A mobile technical service team that comes to you or ships to our strategically located European service clinics depending on your needs
Protecting your CapEx, reducing costs, and supporting your ESG goals
Skilled technicians you can rely on
One app to manage your servicing needs and manage your inventory
A choice of service contract options to suit your needs
Get in touch with our Technical Services team
A mobile technical service team that comes to you
Although we do provide ad hoc repairs on an RTB basis, contracted customers benefit from the Southgate on-site mobile servicing and repair solution. That means our mobile servicing team come to you for warehouse machinery and equipment servicing, repairs, and proactive, planned and preventative maintenance.
Or, if you prefer an offsite, local solution due to space or health and safety constraints, or want to repair or maintain a large volume of products, you can use one of our specially located UK or EU repair clinics.
Either way, by eliminating the time spent on shipping to and from our premises and only using an RTB approach when absolutely necessary, we ensure your equipment is operational again immediately after servicing.
Protecting your CapEx, reducing costs, and supporting your ESG goals
Our mobile technical maintenance and repair service is aimed at extending product life for years into the future, reducing your CapEx spend, enhancing your ROI, and minimising your costs – as well as helping you meet your ESG goals by repairing instead of replacing equipment.
Skilled technicians you can rely on
We provide you with a full repair and service proposition.
We provide comprehensive servicing for carts and trolleys (including caster replacement and cart frame repair), as well as maintenance and repair services for packaging tools and machinery (including general electromechanical equipment, and large machines).
Our specialist technicians ensure full Health & Safety compliance, as well as help you identify what is worth repairing and what has come to the end of its useful life, using a range of both our own and other manufacturers’ products.
An easy-to-use app to manage your servicing needs and inventory
Contracted customers use our Southgate ServAgree app to access the Mobile Repair Service, simplifying the organisation and documentation of ad hoc repairs and the tracking of scheduled maintenance programs.
We provide reports, to your specifications, with full details of every repair and service, itemising the parts we used.
We can also create an asset register that can be updated as you go.
This rich data enables you to plan, track and audit assets, and prepare for inspections.
A choice of service contract options to suit your needs
Our service offer is aimed at reducing costs, optimising efficiency, protecting your CapEx, improving your ROI and giving you peace of mind.
Our flexible packages cover anything from ad hoc repairs to regular maintenance plans to provide remedial and preventative servicing according to your needs.
Find out more about our Southgate Technical Services offer
If you’d like to find out more about our technical services offer use the link below.
Get in touch with our Technical Services team
Explore the solutions we can provide to meet your needs in your specific sector by selecting from the below icons:
General Manufacturing
Retail
e-commerce
3PL
Post & Parcel
Visit our webshop
Browse the full range of Southgate products using the link here
